I didn't receive my download link

I didn't receive my download link

Step 1: Check your spam folder

Look in your 'Junk' or 'Spam' folders — the email may have been filtered there by accident.

Step 2: Access your account directly

  1. Log into your Fotosko webshop
  2. Select 'Digital Photos' > 'My Downloads'
  3. Your files should be available there

Step 3: Contact us

If you still can't find anything, reach out to our support team. We're happy to help!

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